Accenture is a global management consulting, technology services Requirements ;

Accenture is a global management consulting, technology services Requirements ;

Company profile :

Accenture is a global management consulting, technology services and outsourcing company, with

more than 244,000 people serving clients in more than 120 countries. Combining unparalleled

experience, comprehensive capabilities across all industries and business functions, and extensive

research on the world's most successful companies, Accenture collaborates with clients to help them

become high-performance businesses and governments. The company generated net revenues of

US$25.5 billion for the fiscal year ended Aug. 31, 2011. Its home page is  www.accenture.com.


Walk-in Details :

Date-4th December,

 Starting Time: 3 PM 

Designation Accenture Hiring Fresher's- Mega Walk in Drive on 4th Dec12 

Job Description :

Hi,

I happened to view your resume in one of the job portals. Based on our criteria, current

 requirements and the application procedures, we are pleased to inform you that we have

openings in our organization which may be commensurate with your profile for HR Back

Office.



Work Location: Mumbai

Domain: HR Service

Experience: 0 to 3yrs

Shift Timings: Night Shift

About company : www.accenture.com

Interview Type: Walk in

Interview Time: 3:00PM to 6:00 PM

Date: 4th Dec 2012,

Contact Person: Hiral



Venue:

Accenture Services Pvt.Ltd

Level 1 & 6, Tower 1 & 2,

Andheri Kurla Rd,Logitech park , Andheri (East)

Mumbai - 400079

Tel: +91 22 6682 5000

Mandatory documents to be carried at the time of interview:

1. Photo Identification Card (E.g.; Passport/driving license/PAN card etc)

2. Copy of the latest resume.

3. 2 passport size photographs

4. Copy of the highest qualification and degree certificates.


Note:  Please ignore the mail if you have attended the interview in last 3 months and not relevant.

Role: Associate - HR Services and HR Back Office

           And One More  Requirement :

Requirement:

Any graduate

Good communication skills

Willing to work in Shift


Job Description :


Policies, practices and procedures relevant to own work area

Administration e.g. letter production, understanding customer requirements, prioritising, system

updating, collating etc.

Relevant Payroll system

Word, Excel, e-mail

Customer facing experience & using of telephony

Resolve own day to day problems within the confines of established policies, practices and
procedures.

Make suggestions to resolve more complex issues to Team Lead or Team Manager as appropriate

Escalate/resolve any potential problems that fall outside of own job area, making recommendations if

possible e.g. systems failure, telephony failure etc. Deal with customers within client organisations on
a day to day basis

Take ownership of queries and problems raised by the customer

Deliver service to meet contractual obligations, client satisfaction and service level agreements

Present a professional image/service to potential clients

Communicate efficiently and effectively

Provide job related information upon request e.g. volumes etc. within the confines of the Data

Protection Act and procedures

Participate and input to team briefings

Participate and constructively contribute to company wide initiatives, which are designed to increase

the level of skill and competence in the organisation

Provide comprehensive and clear updates to Team Lead/Manager as and when required

Work in co-operation with other employees of Accenture HR Services

Demonstrate support and flexibility to customers and colleagues

Assist with training new or less experienced members of the team

Responsible for personal development


Education : Graduate

Thanks and Regards
HR Team


Desired Profile  Please refer to the Job description above  :

Experience 0 - 3 Years 

Industry Type BPO, Call Centre, ITeS 

Role Operations Manager

Functional Area  ITES, BPO, KPO, LPO, Customer Service, Operations 

Education UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization, Post Graduation Not Required

DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required 

Location : Mumbai 


Keywords HR Recruitment

Contact  Details :

Contact HR Team

Accenture

Telephone : +91 22 6682 5000

Website http://www.accenture.com